Practice platform for mental health clinics

One platform. Your clinic owns it.

Raznameh brings booking, records, billing, calls, collaboration and growth onto one self-hosted system you control — built around how your practice actually works, not a generic template.

Book a 20-minute call What we build
Self-hosted — you own the data Customised to your organization Built for behavioral health

What no-shows cost you

live estimate

Move the sliders to match your practice.

Lost / year
€612,360
at your current rate
Recoverable / year
€320,760
if reduced to 10%
Estimate only — we confirm real figures on the call.
20–30%
typical no-show rate without automated booking
5+
disconnected tools the average clinic stitches together
100%
of your data, self-hosted on infrastructure you own
38×
growth we delivered for OnDelights, end to end
The real issue

You don't have a software problem. You have an integration problem.

Most clinics run on a patchwork of single-purpose tools that each solve one thing while quietly creating problems at the seams between them.

Revenue leaks at cancellations

When a missed appointment has no automatic consequence and no link to billing, the clinic just absorbs the loss — session after session.

Your staff are the integration

Booking, notes, billing and calls live in separate tools, so people carry data between them by hand. Slow, error-prone, easy to drop.

Risk hides in private notes

Safety information sits in one clinician's file instead of a flag the whole care team can see. That's a clinical exposure, not an inefficiency.

Outcomes treated, not tracked

You collect PHQ-9 and GAD-7, but can't see the trend at a glance — so you can't easily show progress to patients or payers.

Data control is a real worry

With black-box software, "where does our patient data live and who can access it?" is a question you can't fully answer.

The fragmented "tech tax"

Stacking subscriptions for video, chat, billing, an EHR and a CRM — none of them talking — drives up cost and onboarding time.

How does your clinic run?

Six quick questions. One honest picture.

Answer as you are today. We'll show where time, money or data control may be leaking — the same questions we'd walk through on a call.

Is your booking connected to billing and records?

Is there an automatic penalty for no-shows / late cancels?

Are risk flags visible to your whole care team?

Are outcomes (PHQ-9 / GAD-7) trended over time?

Do you control where your patient data actually lives?

Does every inquiry land in the same CRM your team uses?

0 / 6 areas may be leaking
Answer the six above to see where your clinic stands.
Talk it through
What we build

One connected platform — shaped to your clinic.

Not seven more tools. One system, adapted to your organization's DNA, and delivered in the right order.

01 — Foundation

Core operations

Stops the revenue leak
  • Penalty-enabled booking & invoicing
  • Patient CRM & referral tracking
  • Intake, consent & staff ops
02 — Clinical

Built for behavioral health

Makes it psychology-specific
  • Video + VOIP logged to the record
  • Risk flags & outcome tracking
  • Waitlist, eligibility, supervision hours
03 — Growth

Visibility that connects

Traceable, not leaky
  • Website built to book patients
  • Local SEO & social presence
  • Inquiry → booked patient, traced
One place

Your whole clinic, on one screen.

Bookings, records, billing, calls and outcomes all read from one database — so nothing is re-keyed, nothing slips, and everyone sees the same picture.

  • Live calendar synced to invoicing & the waitlist
  • Outcome trends & risk flags surfaced at a glance
  • Every call, note and payment on the patient record
Book a 20-minute call
Built for behavioral health

The clinical layer — how psychology actually works.

The things generic EHRs handle poorly, built in from day one.

Video, logged

In-system video sessions launched and saved straight to the patient record.

VOIP to the record

Calls recorded, transcribed and matched to the CRM lead automatically.

Risk & safety flags

Self-harm history and crisis indicators visible to the whole care team.

Outcome tracking

PHQ-9, GAD-7 and similar, trended over time for measurement-based care.

Smart waitlist

Auto-matches the right patient by urgency, availability and insurance.

Supervision hours

Trainee licensing hours tracked — a niche pain almost nobody solves.

Private, self-hosted AI

AI that never leaves the building.

AI is table stakes now — but public tools aren't safe for patient notes. Ours runs on your own infrastructure.

S O A P

Ambient dictation

Speak a short summary; a private model structures a SOAP/BIRP note in seconds.

Compliance scan

Checks 100% of charts for gaps — signatures, plans, wording — not a monthly sample.

Note summarisation

Dense charts distilled to a scannable progress view — the full note archived.

Smart matching

The right waitlisted patient pinged the moment a slot opens.

Open-source models on your own infrastructure · PHI de-identified · nothing sent to public AI.

Your data, your control

Where does your patients' data live — and who can access it?

Mental health records are the most sensitive data there is. Our platform is self-hosted: you own the server and the data, with no vendor lock-in and a clear, auditable answer to who accesses what.

We're honest about the line: the architecture is built to support compliant data handling — certification and audit stay yours to own.

You hold the keysSelf-hosted infrastructure you control, not a black box.
No lock-inIf you ever leave, your data leaves with you.
No licence taxOpen-source ERP core — you pay for the work, not the software.
Business 360°

Or we run the whole operation for you.

Growth stalls when software, marketing and operations run separately. We build the ERP, run the marketing, and operate sales, recruitment and HR — as one accountable team.

ERP & Operations

The system of record
  • Booking, CRM & invoicing
  • Intake, consent & staff ops
  • VOIP, WhatsApp & email integrated
  • Self-hosted data & dashboards

Marketing & Growth

The demand engine
  • Website built to book patients
  • Local SEO & social, managed
  • Campaigns & nurture
  • Every lead into the same CRM

Managed Operations

We run it end to end
  • B2B sales & lead-gen team built
  • Recruitment: sourcing → onboarding
  • Sales & HR management systems
  • One accountable partner, one system
See the full Business 360° engagement we delivered →OnDelights case study
The engagement

We begin where the money leaks — and expand as it proves itself.

Start at any phase, combine them, or step up to full Business 360°. A typical foundation is live in weeks, not quarters.

1

Foundation

Self-hosted ERP: penalty-enabled booking, CRM, invoicing, intake, consent, staff ops.

The revenue leak stops; one system replaces the patchwork
2

Clinical & integration

Telehealth + VOIP logged, risk flags, outcomes, waitlist, dictation, privacy-first AI.

The platform becomes psychology-specific
3

Visibility & growth

Website, local SEO, social and campaigns — all feeding the same CRM.

Inquiries become booked, retained patients — traceably
4

Customisation

Adapt the platform to your DNA — workflows, roles, terminology — plus bespoke modules. Runs throughout.

The system fits how your clinic actually works
Case study

We don't pitch this. We've built it.

A digital therapy business we took from scattered tools to one connected operation — and led the growth engine on top of it.

Digital Therapy Business
OnDelights
Online psychology & therapy platform
38×faster growth after we rebuilt their operations end to end
// full ERP · 100 expert stores · 200+ profiles · marketing & sales built
Book a 20-minute call
What we delivered

Full customised ERP system implementation, tailored to their organization

100 sub-stores created, one for each expert

Website with 200+ customised expert profiles

Online booking + VOIP, WhatsApp & email integrated with the ERP

Psychologist recruitment: sourcing, interviews, contracts and onboarding

Digital marketing team created & led · B2B sales & lead-gen built

Sales & HR management systems implemented

Why Raznameh

The honest edge — proof, not promises.

A lean, cost-competitive software group that has already built and grown a digital therapy business end to end.

A

Data ownership by design

Self-hosted, no licence lock-in — the clearest answer to the data-control worry.

B

One partner, not three vendors

Operations, clinical workflow and acquisition on one system and one accountable team.

C

Built for the clinical reality

Risk flags, outcomes, consent and supervision — not a generic business template.

D

Senior delivery, honestly scoped

Security-sensitive work by senior engineers at a fraction of typical US/EU rates.

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