Introduction

Welcome to Raznameh Group, a software company committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data. By using our software, website, and services, you consent to the practices described in this policy.

Information We Collect

1. Personal Information: We may collect personal information that you voluntarily provide to us when you:

  • Create an account or register for our services
  • Contact customer support
  • Subscribe to our newsletter
  • Participate in surveys or promotional activities

The types of personal information we collect may include your name, email address, phone number, payment information, and any other information you choose to provide.

2. Technical Information: When you use our software or visit our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Usage data (e.g., pages viewed, time spent on the site, and click-through rates)

3. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our website and software. These technologies allow us to remember your preferences, understand how you interact with our services, and personalize your experience. You can manage your cookie preferences through your browser settings.

How We Use Your Information

1. To Provide and Improve Our Services: We use the information we collect to deliver, maintain, and enhance our software and services. This includes processing transactions, providing customer support, and developing new features based on user feedback.

2. Communication: We may use your contact information to send you important updates, newsletters, and promotional offers. You can opt out of receiving marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.

3. Legal Compliance and Security: We may use your information to comply with legal obligations, enforce our terms and conditions, and protect our rights and the safety of our users. This includes detecting and preventing fraud, abuse, or other harmful activities.

Sharing Your Information

1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services. These providers are contractually obligated to protect your data and use it only for the purposes specified by us.

2. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership and provide you with the option to delete your data if you do not wish to continue with the new entity.

3. Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or court order, or to protect the rights, property, or safety of our company, users, or others.

Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure data storage, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

1. Access and Update: You have the right to access, correct, or update your personal information at any time. You can do this by logging into your account or contacting our support team.

2. Deletion: You may request the deletion of your personal information by contacting us. We will process your request in accordance with applicable laws and regulations.

3. Opt-Out: You have the right to opt out of receiving marketing communications from us. You can do this by following the instructions in our emails or reaching out to us directly.

4. Data Portability: In certain circumstances, you may request a copy of your personal information in a structured, commonly used, and machine-readable format. You may also request that we transfer your data to another service provider where technically feasible.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and indicating the date of the latest revision. Your continued